By Lila Barry


Emergency roadside service has changed drastically over the years. From simply being help with a flat tire or a jump when the battery dies, to now being complete auto repair on the spot, these services have grown and have helped millions over just the last decade. A quick phone call or a simple push of a button now allows companies that provide these services to assist within minutes instead of hours.

Nobody knows when the unexpected is going to happen, like flat tires or a dead battery. Ten years ago calling a tow truck was simply that, getting a tow. Today insurance companies provide their clients with assistance that goes above and beyond a simple tow. Now tow trucks are equipped to handle just about anything a motorist needs help with.

Nobody stops to think about these services until they actually find themselves needing them. They know they are capable of changing a flat tire on their own, or trust themselves to not run out of gas. But then the unplanned happens, and immediately they reach for the phone or press the help button in their vehicle.

Not all insurance policies include emergent assistance to drivers, so for those who need help but do not have the coverage on their insurance policy, there are companies who specialize in helping motorists in need. They provide tow services, gas replenishing, tire repair and replace, lock-out help, and even battery jump or replacement services. If the driver is not a member, a small fee is billed for services rendered, but if the driver is a member of the responding company, services are provided at no charge.

Some of these agencies are well known and operate by making their customers, or members, pay a membership fee, once a year, in order to benefit year round from all their services. Members enjoy these benefits as long as their yearly dues are paid in full, and members can also get in on other services offered as well. These other services range from hotel bookings at half price, to rental cars, to plane tickets at discounted rates.

Technology has made it possible for vehicle manufacturers to install devices into certain models of their most popular vehicles, that give the driver the ability to call for help by simply pressing a button. This technology has reportedly not only helped stranded motorists, but saved lives as well. Ten years ago, we had to pick up the phone, call a tow truck company, wait on hold forever, explain our location and the issue at hand, and then wait for what seemed like an eternity for help to arrive.

Of course millions of people know how to change their own tires, walk up the street for gas if they need to, or call a friend or family member for a jump if their car battery dies. But in situations where this is not the case, having access to this assistance can save time, money, and even lives. Many people have actually reported their experiences with these services, which can be read online via numerous tow company websites.

Not only are emergency roadside service benefits more advanced, but they are a necessity for every driver. Whether young and inexperienced, or a seasoned driver with a spotless driving record, these services benefit all. To learn more concerning this topic, online research is highly recommended, as well as speaking with insurance providers about this coverage.




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