By Steven Scott


With the increase in the number of cars in each state, there has been an increase in demand of automobile repairs. This means that there is stiff competition within the car repair industry. Many clients stick to one garage where they entrust the mechanics with their cars. That said, it is difficulty to succeed in this industry with establishing strong trust with your clients. The followings tips will be useful in running a successful auto repair shop Newport News VA.

Carrying out an in-depth research is the first step to undertake when planning to establish any business. Research is essential in identifying where there is the need and come up with a plan to meet the need. After identifying the need, you are should consider drafting a business plan. A business plan will detail all the activities that should be done for the business to succeed. This can also be used to obtain bank loans.

After establishing the need and strategizing on how to meet this gap, you should look for a commercial space to set up your business. A car repair business will need a lot of space as you will have many cars at the same time. For startups, it is advisable to ensure that you lease a piece of land that can allow you to expand to a bigger business. Remember, it will be a problem to relocate after your clients have got used to that location.

Car maintenance business requires a lot of finances to start. You will need to buy equipment, software, and tools among many others. That said, it is advisable to seek loans or partner with a friend to help raise the money that is in case you don't have enough. Alternatively, you can get second-hand equipment and tools or get them at affordable hire-purchase terms.

Armed with all the required equipment and tools, it is time to hire your staff. In this case, you staff includes mechanics, computer experts, secretaries and finance officers. When it comes to hiring these people, always go for the best. At this time of hiring, you should be running adverts to let people know that you exist. These adverts should be run in all media channels and social media platforms that you can access.

In the adverts you should show your potential clients that you stand by your work. This should be done by showing your clients that you will offer guarantees for all repairs done. This could be in terms of time or miles covered. For instance, after repairing brakes, you need to assure the clients that you have not just done some shoddy work. Give them a guarantee for several miles, which will not only prove your keenness to quality but also give them a reason to come back.

Since you have just started this business, you need to avoid overbooking. This is a mistake that make automobile repairs do. At the end of the day you will have many complaints as some people will miss their appointments and you might be the loser in the long run. Ensure that you use automotive appointment scheduling software to avoid overbooking.

Rewarding your loyal customers will not only make them feel appreciated but will also refer friend to your establishment. In the long run, that free oil change that you offered to some few guys will earn you more loyal clients.




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