You have a manufacturing company and you ship everything to your clients by truck. You get a good price because you schedule everything to be picked up when there is a full truck and no more. The freight or logistics companies appreciate that and you have a good working relationship with them. When that last shipment went, someone goofed up and left a major component off of the load. You had to think fast and you called a hot shot trucking firm.
This type of company has trucks and their main purpose for being is to get things from point A to point B just like the regular shipping firms. What they specialize in, however, is taking smaller than full truck loads. They charge a premium for it, but you get that part to your client, hopefully, before they notice it is missing.
Getting a new prototype of the latest product to a new client might be another way to utilize this type of service. You can get a good first impression from the customer if they know you have this kind of customer service. The added reputation points are usually worth the premium charge for this delivery. These firms have more flexibility in scheduling and can often turn an order around within the same day.
The price per pound, for that small load of yours, can often be adjusted by them getting another return load back into your general area. This can help pay for the round trip and the savings they realize can be passed along as well. Making sure you have a good relationship with them will see that deals like this happen.
They still have to follow all of the rules of the road, however, one of the good things about it is that, because they have a smaller load, they can also run with a smaller rig. They will often pick up your part with a passenger pickup truck and head out at the same time. This saves a lot of overhead and they can reap the benefits and still give you a fairly good deal.
Many of these companies hire their many trucks and drivers out for in house logistics at larger firms. Construction firms will often have a driver or two for parts runners and to fetch lunch. These or other important things they do not want to cut one of their people loose to do are perfect for these self starters.
The idea that, just because you messed up and did not get something to your client, that is that. There is always a way to satisfy your customers and these personnel and service are just the way to do it. They can be counted on and they will not scrimp on safety or careful driving to see to this task.
You will find that, because the larger truck must stop at weight stations and take time in many different traffic situations, the smaller truck is faster, dock to dock. Many have discovered that a small part, left out of a shipment, will arrive before the larger item does. This makes your customer take notice of your ingenuity.
This type of company has trucks and their main purpose for being is to get things from point A to point B just like the regular shipping firms. What they specialize in, however, is taking smaller than full truck loads. They charge a premium for it, but you get that part to your client, hopefully, before they notice it is missing.
Getting a new prototype of the latest product to a new client might be another way to utilize this type of service. You can get a good first impression from the customer if they know you have this kind of customer service. The added reputation points are usually worth the premium charge for this delivery. These firms have more flexibility in scheduling and can often turn an order around within the same day.
The price per pound, for that small load of yours, can often be adjusted by them getting another return load back into your general area. This can help pay for the round trip and the savings they realize can be passed along as well. Making sure you have a good relationship with them will see that deals like this happen.
They still have to follow all of the rules of the road, however, one of the good things about it is that, because they have a smaller load, they can also run with a smaller rig. They will often pick up your part with a passenger pickup truck and head out at the same time. This saves a lot of overhead and they can reap the benefits and still give you a fairly good deal.
Many of these companies hire their many trucks and drivers out for in house logistics at larger firms. Construction firms will often have a driver or two for parts runners and to fetch lunch. These or other important things they do not want to cut one of their people loose to do are perfect for these self starters.
The idea that, just because you messed up and did not get something to your client, that is that. There is always a way to satisfy your customers and these personnel and service are just the way to do it. They can be counted on and they will not scrimp on safety or careful driving to see to this task.
You will find that, because the larger truck must stop at weight stations and take time in many different traffic situations, the smaller truck is faster, dock to dock. Many have discovered that a small part, left out of a shipment, will arrive before the larger item does. This makes your customer take notice of your ingenuity.
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